Privacy Policy

When Heaven Speaks, LLC operates the site (www.pickandpublish.org) to provide services including digital products for publishing.   When Heaven Speaks, LLC is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used. 

Types of private information collected 

To best serve your needs, we collect the following types of information when you visit www.pickandpublish.org:

• Name
• Mailing address
• Phone number
• Email address
• Payment/Billing Information / Billing Address)

You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.  

How the information collected is used:

We only use your personal information to help you utilize everything When Heaven Speaks, LLC has to offer. This includes: 

• Creating and maintaining an account with us
• Completing your transactions
• Shipping your purchases
• Fulfilling customer service requests
• Communicating our sales and promotions
• Contacting you regarding updates to our company policies
• Making all of When Heaven Speaks, LLC's services available to you in a convenient manner
• Providing advertisements that are relevant to you as you visit www.pickandpublish.org
• Evaluating analytics to see how our customers engage with www.pickandpublish.org

Length of time personal information is stored:  We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, your billing information will never be stored on file for any reason. 

INFORMATION SECURITY

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.  

Ability to decline to provide personal information:   You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from When Heaven Speaks, LLC and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.